Prosperity Health Namibia is a medical aid fund administrator, administering a number of Namibian medical aid funds including the open fund RMA, and closed funds GemHealth Medical Aid Scheme and Napotel Medical Aid Fund.
Main Tasks
GemHealth and Napotel
My work for GemHealth and Napotel was predominantly B2C communication to members in the form of emails, letters and 160 character-limit SMS messages.
I was also responsible for proofreading and editing the Board Meeting minutes.
Prosperity Health Namibia
For the administrator, I assisted in B2B communication with health service providers with regard to administrative processes such as claims submissions, as well as NAMFISA (Namibia Financial Institutions Supervisory Authority) compliance.